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Clear the maintenance count and service message for HP LaserJets

2008-03-30

If the display panel on your HP LaserJet reads “perform printer maintenance”, “perform user maintenance”, or anything along those lines it means your printer needs a preventative maintenance kit, which includes a fuser and various rollers. Once you have installed the maintenance kit the message will only go away if you clear the maintenance count. For example the LaserJet 4000 has a 200,000 page maintenance interval. Once you reach 200,000 pages the error message appears and you need to reset the maintenance count to zero to make the message go away.
HP 4050 display

Reset the maintenance count on an HP LaserJet 8000, 8100, and 8150
The Service Manual indicates you need go into the Configuration Menu and set the SERVICE MESSAGE = to OFF to clear the PERFORM PRINTER MAINTENANCE message. We have found that this does not always work (probably due to different formatter revisions). We recommend the following procedure to manually set the maintenance count to zero.

After installing a maintenance kit, reset the maintenance count to zero by:
1. Enter service mode as described on our entering service mode page.
2. Go to the MAINTCOUNT screen and press + or - to scroll the number to zero (all zeros).
3. Press the Select button to enter the settings into the printers memory (an asterisk will appear next to the zeros).
4. Exit service mode by pressing the GO button.

NOTE: Do not change the MAINTENANCE INTERVAL value, which is another option in service mode. This value is the interval at which a maintenance kit should be installed (350,000 pages on LaserJet 8000, 8100, or 8150 series).

Reset the maintenance count an HP LaserJet 5si
After you install the maintenance kit, you can clear the PERFORM USER MAINTENANCE message by going to the printers control panel Configuration Menu and setting the SERVICE MESSAGE = to OFF. Note: this message will only appear in the Configuration Menu if the PERFORM USER MAINTENANCE message appears.

Reset the maintenance count on an HP LaserJet 4000, 4050, 4100, 5000
“The Short Cut Method”
1. Turn the printer off.
2. Hold down the Item key (minus side of the button) and Value key (minus side).
3. Turn the printer on.
4. Wait for RESET MAINTENANCE COUNT to be displayed and then release both keys.

NOTE: Some versions of the 4000, 4050, 4100, and 5000 will NOT have their maintenance count reset by following the preceding “short cut” method. This is do to the many different formatter board revisions. If the short cut method doesn’t reset the maintenance count then you will need to go into service mode to manually reset the maintenance count to zero.

Reset the maintenance count on an HP LaserJet 4100MFP, 4101MFP, 4200, 4300, 4250, 4350, 9000

1. Turn the product off.
2. Turn the product on.
3. Press and hold down the checkmark (Select) button while the memory is counting. The memory starts counting at 000MB immediately after you turn the power on.
4. Continue to hold down the checkmark (Select) button until all three LEDs are illuminated.
5. Release the checkmark (Select) button.
6. Press the up arrow (Navigation) button until the message New Maintenance Kit appears on the control panel display.
7. Press the checkmark button once.

(Note: on LaserJets 4200, 4300, 9000 you can hold down the checkmark button as you turn the power on, then wait for the three LEDs to illuminate. On the LaserJets 4250, 4350 series you need to wait until you turn the power on and the memory starts counting before you hold the checkmark button.)

A message New Maintenance will appear in the control panel display and the printer will reset.

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HP Reduces Cost of Color Printing up to 50 Percent for Small Businesses

2008-03-24

HP announced new printing solutions that enable small businesses to affordably produce marketing collateral in-house, increase productivity and better manage their printing environments on 4th March.

The new HP Officejet business inkjet line delivers up to 50 percent lower cost per page than competitive laser printers. The expanded portfolio also includes new color HP LaserJet printers, supplies and accessories as well as new monochrome HP LaserJet multifunction printers.

“Our goal is to offer a complete and affordable small business technical support ,” said Nor Rae Spohn, senior vice president, Imaging and Printing Group, HP.

HP Officejet Printing System

HP also unveiled a new branding strategy for its business ink portfolio. Now through fall 2008, packaging for all HP Officejet and Officejet Pro hardware and appropriate supplies will be identified with the “HP Officejet Printing System” name.

All hardware and supplies packaging for the HP Officejet Printing System will feature a dark green bar across the top of the box to signify that the entire system – from hardware to ink and media – is designed together to provide small business customers with more affordable solutions to produce professional color documents at up to 50 percent lower cost per page than competing laser printers.

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HP Wont Issue Drivers for Leopard, Though asks to buy New Printer

2008-03-16

So Finally HP has withdrwan its technical support for Leopard a printer driver's which is launched four years back, when asked for assistance this is what one of my friend's came along with ...

He writes:

I recently ditched Windows XP at my house, and have moved to the Macintosh platform (and converted my PC machines to Ubuntu)

I've had zero issues with the conversion, except for my HP "all in one" scanner/pc/fax machine. Although I can get it to work just fine with Ubuntu, I cannot scan from OS X Leopard.

After some googling, I contacted HP support who informed me that there are no plans to update their drivers for Leopard. This is not an old printer, I bought it 4 years ago and I'd think it's in their best interest to support the segment of the market that's moving to Mac.

Instead of solving my problem with a new driver, they're trying to solve it by offering me a "trade in / trade up" program where they want me to buy a new HP printer. The only thing this will serve to do is to kill any brand loyalty I had to HP and cause me to never buy another HP product again.

I find it funny that the open source community can get scanning working just fine on Ubuntu, but a company like HP can't tweak their drivers to get it to work on a mac. C'mon HP, get it together!!!

Here is HP's response-cum-sales pitch:
Hello Matt,

Thank you for contacting HP Total Care.

With the Officejet 6110 & the Leopard OS, you will be able to print dew to the pre-installed print driver with the OS. For scanning, there is no software and drivers that will support this. There will be no software updates for this product and the Mac OS 10.5 (Leopard). We do have a program called trade in trade up. This is where you can trade the older unit in on a newer model. If you would like more information about this program, please reply to this email. Thank you

If you need further assistance, please reply to this message and we will be happy to assist you further.

You may receive an e-mail survey regarding your e-mail support experience. We would appreciate your feedback.

For information on keeping your HP and Compaq products up and running, please visit our Web site

Sincerely,
Scott W.
HP Total Care

For HP printer trouble shoot and support you can visit printer-repair 

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HP Color LaserJet 2600n Printer series

2008-03-11

This printer meets the needs of the small office or home office user who wants to add colour to business documents and also create marketing materials in-house. It is also ideal for sharing within small work teams.

Design and share impressive colour and black and white documents without stretching your budget with this affordable, easy-to-use, ultra-quiet, network-ready printer. Brilliant colour is now within your reach, creating hundreds of new possibilities.

Print your own promotional materials in brilliant, high quality colour, affordably and easily. Save time, space, and money while enjoying the benefits of adding colour to create impressive sales tools, brochures, and marketing documents in-house.
• Designed for the desktop, this compact printer is simple to manage using an intuitive front-panel LCD display. With only four easily replaceable HP Print Cartridges, colour printing is stress-free and low-maintenance.
• Get the performance you need, consistently and reliably from this exceptionally quiet, network-ready colour printer with a fast first page out and speeds of 8 ppm in colour and black-and-white. Count on HP for proven technology and support.
• This printer meets the needs of the small office or home office user who wants to add colour to business documents and also create marketing materials in-house. It is also ideal for sharing within small work teams.

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20 Years of the HP Deskjet Printer Celebrates

2008-03-04

In celebration of the 20 th anniversary of its Deskjet printer, HP announced its two new series: the Deskjet D2500 & F2400 all-in-one Printer. Both printers are Energy Star-compliant, and use HPs new 60 ink cartridges with HP Vivera inks.

The 60 ink cartridges feature dye-based colour and pigment-based black ink, delivering prints that are both water- and –smudge-resistant. They use a new printhead design that results in smaller ink droplets for more detail in images; and come molded from recycled plastic resin, making them environmentally-friendly.

The new Deskjets offer features like one-touch print-cancel, 80-sheet fold-up paper tray, and the ability to print photos ranging from 4 x 6” to panorama. They can also automatically remove red-eye; and seamlessly integrate with HPs photo sharing Website Snapfish.

Each model also includes HP Smart Web Printing, which makes it easy to make prints of Web pages by preventing things like cut-off edges, or tons of pages when the user only wants one or two items.

For printer support & information,  visit  Printer Repair &  Support

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